Refund and Return Policy
At Krishna Diagnostic Core, we strive to provide you with the best diagnostic services and ensure your satisfaction with every interaction. We understand that situations may arise where you need to return a product or request a refund. Our refund and return policy is designed to be fair, transparent, and customer-centric. Please take a moment to familiarize yourself with our policy outlined below:
1. Eligibility for Refunds and Returns:
Product Condition: To be eligible for a refund or return, the product must be unused, in its original packaging, and in the same condition as when you received it.
Time Frame: You must initiate the return or refund request within [number] days of receiving the product. Beyond this period, we may not be able to process your request.
2. Refund Policy:
Valid Reasons: We accept refund requests for valid reasons such as:
- Defective or damaged product upon arrival.
- Incorrect product received.
- Dissatisfaction with the quality of service provided.
Refund Process: Once your refund request is approved, we will initiate a refund to your original method of payment. Please note that it may take [number] days for the refund to be reflected in your account, depending on your payment provider’s policies.
3. Return Policy:
Procedure: To return a product, please contact us at [email] or call us at [contact number] to initiate the return process. Our customer service team will guide you through the necessary steps.
Return Shipping: Depending on the reason for the return, you may be responsible for covering the return shipping costs. However, if the return is due to our error or a defective product, we will cover the return shipping expenses.
Product Inspection: Once we receive the returned product, our team will inspect it to ensure that it meets the eligibility criteria mentioned above. If the product passes the inspection, we will proceed with processing your refund or exchange.
4. Exceptions:
Non-Refundable Services: Please note that certain services provided by Krishna Diagnostic Core may not be eligible for refunds. These services will be clearly indicated at the time of purchase.
Custom Orders: Products that have been customized or personalized according to your specifications may not be eligible for returns or refunds unless they are defective or damaged upon arrival.
5. Contact Us:
If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact us. You can reach us via email at [email] or by calling us at [contact number]. Our customer service team is here to assist you and ensure that your experience with Krishna Diagnostic Core is positive and satisfactory.
6. Policy Updates:
Krishna Diagnostic Core reserves the right to update or modify this refund and return policy at any time without prior notice. Any changes made to the policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about any updates.
Thank you for choosing Krishna Diagnostic Core for your diagnostic needs. We appreciate your trust in our services, and we are committed to serving you with excellence.
Subsribe To Our Newsletter
Stay in touch with us to get latest news and special offers.
Address
Jindal Hospital, Road Model Town, Hisar, Haryana
Call Us
+91 94164 65011
Email Us
info@krishnadiagnosticscore.com